Legal notice

Last updated: 16 October 2026

Definitions

Customer: any professional or natural person with legal capacity within the meaning of articles 1123 et seq. of the French Civil Code, or legal entity, who visits the Site covered by these general conditions.

Services: Highcrest Lighting makes available to Customers: an online shop for chandeliers and lighting.

Content: all the elements making up the information on the Site, in particular texts, images and videos.

Customer information: hereinafter referred to as "Information", meaning all the personal data that may be held by Highcrest Lighting for the management of your account, customer relationship management and for analysis and statistical purposes.

User: an internet user connecting to and using the above-mentioned site.

Personal information: "information which, in any form whatsoever, directly or indirectly, allows the identification of the natural persons to whom it applies" (article 4 of French law no. 78-17 of 6 January 1978).

The terms "personal data", "data subject", "processor" and "sensitive data" have the meaning defined by the General Data Protection Regulation (GDPR: no. 2016-679).

1. Presentation of the website

Under article 6 of French law no. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the website https://highcrestlighting.co.uk are informed of the identity of the various parties involved in its creation and follow-up:

• Owner: Highcrest Lighting, published by Li-Anne Guyen - 59 Rue de Ponthieu, 75008 Paris, France - +33 7 56 84 89 31
• Registered office: 1 Place du Lapin Vert, 77184 Émerainville, France
• Legal form: Entreprise individuelle (sole trader)
• SIREN: 930 584 354
• SIRET number: 930 584 354 00060
• VAT number: VAT not applicable, article 293 B of the French General Tax Code
• NAF/APE code: 4791A
• Publication director: Li-Anne Guyen - contact@highcrestlighting.co.uk. The publication director is a natural person.
• Webmaster: Li-Anne Guyen - contact@highcrestlighting.co.uk
• Data protection officer: Li-Anne Guyen - contact@highcrestlighting.co.uk
• Host: Shopify Inc. Address: 151 O'Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada. Phone: 1-888-746-7439

2. General conditions of use of the site and the services offered

The Site is an original work protected by the provisions of the French Intellectual Property Code and applicable international regulations. The Customer may not in any way reuse, transfer or exploit for their own account all or part of the elements or works of the Site.

Use of the site https://highcrestlighting.co.uk implies full acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, so users of the site https://highcrestlighting.co.uk are invited to consult them regularly.

This website is normally accessible to users at all times. However, Highcrest Lighting may decide to interrupt it for technical maintenance, in which case it will endeavour to inform users of the dates and times of the work in advance. The website https://highcrestlighting.co.uk is regularly updated by Highcrest Lighting. Likewise, the legal notice may be modified at any time: it is nevertheless binding on the user, who is invited to refer to it as often as possible in order to read it.

3. Description of the services provided

The purpose of the website https://highcrestlighting.co.uk is to provide information about all of the business's activities. Highcrest Lighting endeavours to provide information on the site https://highcrestlighting.co.uk that is as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies or failures to update, whether caused by itself or by the third-party partners who provide it with this information.

All the information on the site https://highcrestlighting.co.uk is given as an indication and is subject to change. In addition, the information on the site https://highcrestlighting.co.uk is not exhaustive. It is given subject to any changes made since it was put online.

4. Contractual limitations on technical data

The site uses JavaScript technology. The website cannot be held responsible for material damage linked to the use of the site. In addition, the user of the site undertakes to access the site using recent equipment that does not contain viruses and with an up-to-date, latest-generation browser. The site https://highcrestlighting.co.uk is hosted by a provider in Canada, a country recognised by the European Commission as providing an adequate level of data protection, in accordance with the provisions of the General Data Protection Regulation (GDPR: no. 2016-679).

The aim is to provide a service that ensures the best possible accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible periods, in particular for maintenance, to improve its infrastructure, in the event of infrastructure failure or if the Services generate traffic deemed abnormal.

Highcrest Lighting and the host cannot be held responsible for malfunctions of the Internet network, telephone lines or computer and telephone equipment, in particular due to network congestion preventing access to the server.

5. Intellectual property and counterfeiting

Highcrest Lighting holds the rights of use to all the elements accessible on the website, in particular texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication or adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited without the prior written authorisation of Highcrest Lighting.

Any unauthorised use of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the French Intellectual Property Code.

6. Limitation of liability

Highcrest Lighting acts as publisher of the site. Highcrest Lighting is responsible for the quality and truthfulness of the content it publishes.

Highcrest Lighting cannot be held responsible for direct and indirect damage caused to the user's equipment when accessing the website https://highcrestlighting.co.uk, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or an incompatibility.

Highcrest Lighting cannot be held responsible for indirect damage (such as loss of business or loss of opportunity) resulting from the use of the site https://highcrestlighting.co.uk. Interactive areas (the possibility of asking questions in the contact area) are available to users. Highcrest Lighting reserves the right to delete, without prior notice, any content posted in this area that contravenes the legislation applicable in France, in particular the provisions relating to data protection. Where applicable, Highcrest Lighting also reserves the right to hold the user civilly and/or criminally liable, in particular in the case of racist, abusive, defamatory or pornographic messages, whatever the medium used (text, photograph, etc.).

7. Management of personal data

The Customer is informed of the regulations concerning marketing communication, the French law of 21 June 2004 on confidence in the digital economy, the French Data Protection Act of 6 August 2004 and the General Data Protection Regulation (GDPR: no. 2016-679).

7.1 Persons responsible for collecting personal data

For Personal Data collected in connection with the creation of the User's personal account and their browsing on the Site, the data controller is Li-Anne Guyen. Highcrest Lighting is represented by Li-Anne Guyen, its legal representative.

As the controller of the data it collects, Highcrest Lighting undertakes to comply with the legal provisions in force. In particular, it is responsible for establishing the purposes of its data processing, providing its prospects and customers, from the moment their consent is collected, with complete information on the processing of their personal data, and maintaining an accurate register of processing activities. Whenever Highcrest Lighting processes Personal Data, Highcrest Lighting takes all reasonable measures to ensure that the Personal Data is accurate and relevant to the purposes for which Highcrest Lighting processes it.

7.2 Purpose of the data collected

Highcrest Lighting may process all or part of the data:

• to allow browsing on the Site and the management and traceability of the services ordered by the user: connection and site usage data, invoicing, order history, etc.
• to prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashed)
• to improve browsing on the Site: connection and usage data
• to carry out optional satisfaction surveys on https://highcrestlighting.co.uk: email address
• to carry out communication campaigns (SMS, email): phone number, email address

Highcrest Lighting does not sell your personal data, which is therefore only used out of necessity or for statistical and analytical purposes.

7.3 Right of access, rectification and objection

In accordance with the European regulations in force, Users of https://highcrestlighting.co.uk have the following rights:

• right of access (article 15 GDPR) and rectification (article 16 GDPR), updating and completion of Users' data; right to block or erase Users' personal data (article 17 GDPR) when it is inaccurate, incomplete, ambiguous or out of date, or when its collection, use, communication or storage is prohibited
• right to withdraw consent at any time (article 13-2c GDPR)
• right to restriction of the processing of Users' data (article 18 GDPR)
• right to object to the processing of Users' data (article 21 GDPR)
• right to the portability of the data provided by Users, when this data is subject to automated processing based on their consent or on a contract (article 20 GDPR)
• right to decide what happens to Users' data after their death and to choose to whom Highcrest Lighting should (or should not) communicate their data, to a third party they have designated in advance

As soon as Highcrest Lighting becomes aware of the death of a User, and in the absence of instructions from them, Highcrest Lighting undertakes to destroy their data, unless it must be kept for evidential purposes or to meet a legal obligation.

If the User wishes to know how Highcrest Lighting uses their Personal Data, ask for it to be corrected or object to its processing, the User can contact https://highcrestlighting.co.uk in writing at the following address:

Li-Anne Guyen, 59 Rue de Ponthieu, 75008 Paris, France

In this case, the User must indicate the Personal Data that they would like https://highcrestlighting.co.uk to correct, update or delete, identifying themselves precisely with a copy of an identity document (identity card or passport).

Requests to delete Personal Data will be subject to the obligations imposed on Highcrest Lighting by law, in particular with regard to the retention or archiving of documents. Finally, Users of https://highcrestlighting.co.uk may lodge a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-disclosure of personal data

Highcrest Lighting will not process, host or transfer the Information collected about its Customers to a country outside the European Union or recognised as "not adequate" by the European Commission without first informing the customer. However, Highcrest Lighting remains free to choose its technical and commercial processors provided that they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: no. 2016-679).

Highcrest Lighting undertakes to take all necessary precautions to preserve the security of the Information and in particular to ensure that it is not communicated to unauthorised persons. However, if an incident affecting the integrity or confidentiality of the Customer's Information is brought to the attention of Highcrest Lighting, it must inform the Customer as soon as possible and tell them about the corrective measures taken. In addition, Highcrest Lighting does not collect any "sensitive data".

The User's Personal Data may be processed by subsidiaries of Highcrest Lighting and by processors (service providers), exclusively in order to achieve the purposes of this policy.

Within the limits of their respective duties and for the purposes mentioned above, the main people likely to have access to the data of Users of https://highcrestlighting.co.uk are mainly our customer service agents.

8. Incident notification

Whatever the efforts made, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security. If we became aware of a security breach, we would notify the users concerned so that they could take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at national or European level. We undertake to keep our customers fully informed of all matters relating to the security of their account and to provide them with all the information necessary to help them meet their own regulatory reporting obligations.

No personal information of the user of the site https://highcrestlighting.co.uk is published without the user's knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the acquisition of https://highcrestlighting.co.uk and its rights would allow this information to be passed on to the potential buyer, who would in turn be bound by the same obligation to store and modify data with regard to the user of the site https://highcrestlighting.co.uk.

Security

To ensure the security and confidentiality of Personal Data, https://highcrestlighting.co.uk uses networks protected by standard devices such as firewalls, pseudonymisation, encryption and passwords.

When processing Personal Data, Highcrest Lighting takes all reasonable measures to protect it against loss, misuse, unauthorised access, disclosure, alteration or destruction.

9. Hyperlinks, cookies and internet tags

The site https://highcrestlighting.co.uk contains a number of hyperlinks to other sites, set up with the authorisation of Highcrest Lighting. However, Highcrest Lighting is not able to check the content of the sites visited and will therefore not accept any liability in this respect.

Unless you decide to disable cookies, you agree that the site may use them. You can disable these cookies at any time, free of charge, using the deactivation options offered to you and set out below, bearing in mind that this may reduce or prevent access to all or part of the Services offered by the site.

9.1 Cookies

A "cookie" is a small information file sent to the User's browser and saved on the User's device (e.g. computer, smartphone) (hereinafter "Cookies"). This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system, and the date and time of access. Cookies cannot in any way damage the User's device.

Highcrest Lighting may process information about the User's visit to the Site, such as the pages viewed and the searches carried out. This information allows Highcrest Lighting to improve the content of the Site and the User's browsing.

As Cookies make browsing and/or the provision of the services offered by the Site easier, the User can configure their browser so that it allows them to decide whether or not to accept them, so that Cookies are saved on the device or, on the contrary, rejected, either systematically or according to their sender. The User can also configure their browser software so that the acceptance or refusal of Cookies is offered to them each time, before a Cookie can be saved on their device. Highcrest Lighting informs the User that, in this case, not all the functions of their browser software may be available.

If the User refuses to save Cookies on their device or browser, or if the User deletes those saved there, the User is informed that their browsing and experience on the Site may be limited. This could also be the case when Highcrest Lighting or one of its service providers cannot recognise, for technical compatibility purposes, the type of browser used by the device, the language and display settings or the country from which the device appears to be connected to the Internet.

Where applicable, Highcrest Lighting declines all responsibility for the consequences of the degraded operation of the Site and of any services offered by https://highcrestlighting.co.uk, resulting from (i) the User's refusal of Cookies or (ii) the impossibility for Highcrest Lighting to save or consult the Cookies necessary for their operation because of the User's choice. For the management of Cookies and of the User's choices, the configuration of each browser is different. It is described in the browser's help menu, which will explain how the User can change their wishes regarding Cookies.

At any time, the User can choose to express and change their wishes regarding Cookies. Highcrest Lighting may also use the services of external providers to help it collect and process the information described in this section.

Finally, if social media icons (such as Twitter, Facebook, LinkedIn or Google) are displayed on the Site of https://highcrestlighting.co.uk or in its mobile application, and if the User has accepted cookies by continuing to browse the Website or the mobile application of https://highcrestlighting.co.uk, clicking on these icons may allow these networks to place cookies on your devices (computer, tablet, mobile phone).

These types of cookies are only placed on your devices if you consent to them, by continuing to browse the Website or the mobile application of https://highcrestlighting.co.uk. At any time, the User may nevertheless withdraw their consent to Highcrest Lighting placing this type of cookie.

9.2 Internet tags

Highcrest Lighting may occasionally use Internet tags (also called "tags", action tags, single-pixel GIFs, clear GIFs, invisible GIFs and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and therefore store the corresponding information, including the User's IP address) in a foreign country.

These tags are placed both in the online advertisements that allow internet users to access the Site and on the various pages of the Site.

This technology allows Highcrest Lighting to assess visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the User's use of this Site.

The external provider may collect information about visitors to the Site and other websites using these tags, compile reports on the Site's activity for Highcrest Lighting, and provide other services relating to the use of the Site and the Internet.

10. Applicable law and jurisdiction

Any dispute in connection with the use of the site https://highcrestlighting.co.uk is subject to French law. Except where the law does not allow it, exclusive jurisdiction is given to the competent courts of Paris.